Memi Beltrame   
                    12. April 1971
                    Officially: Gian Beltrame 
                
                
             
               
            
                
                    
Senior Experience Designer
                    I am a digital strategist with 20+ years of experience in planning and building digital products. 
I have a vast experience in UX design, especially user research and prototyping.
I am the author of Protostrap, a web based prototyping framework for designers. 
I founded Less A Mess, a digital agency that creates enjoyable and meaningful experiences specialising in projects with a high level of complexity. 
I live and work in Zurich and I am an active member of the local UX and web community.
                    
                    
                
                
                    This makes me a Senior Designer
                    
                                                I identify and promote best practices.
                            
                                                    I teach and mentor whenever I can.
                            
                                                    I am a strategic partner for product and development functions: I help to shape and re-shape the organisation's understanding of the users and their context.
                            
                                            
                                                    - I identify and promote best practices.
- I teach and mentor whenever I can.
- I am a strategic partner for product and development functions: I help to shape and re-shape the organisation's understanding of the users and their context.
 
             
            
            
            
                 
                    
                        
                             Research
                                                                      Qualitative stakeholder and user research in workshops and interviews                                     
                                                                      Contextual inquiries and user observation                                     
                                                                      Assessment of user needs and task analysis                                     
                                                                      Usability testing                                     
                                                                      Quantitative research like tree tests, card sorts and surveys                                     
                                                          
                        
                             Strategy
                                                                     Development of product vision and strategy                                     
                                                                     Stakeholder alignment                                     
                                                                     Content Strategy: assessing a project’s content, its future lifecycle and the implications on workflows and governance                                     
                                                                     Mentoring teams, fostering their UX design maturity                                     
                                                          
                     
                    
                        
                             Contents and Structure
                                                                     Content strategy: Identification and evaluation of a project's content through content inventories and audits.                                     
                                                                     Planning the future lifecycle of content and its impact on workflows and governance                                     
                                                                     Development and testing of information architectures                                     
                                                          
                        
                             Interaction Design
                                                                     Building of clickable prototypes to cover complex scenarios.                                     
                                                                     Specialized in role based experiences and projects with large quantities of data                                     
                                                                     Designing, building and testing information architectures                                     
                                                          
                     
                 
             
            
           
           
               
           
           
                          
                   
                        January 2020 - present                   
                   
                        CISTEC AG
                        Lead User Experience Designer
CISTEC AG is the developer of the clinical information system KISIM. This software allows all clinicians in the hospital to plan, coordinate and document their work. I set-up and led the UX team and advanced UX design and the associated processes.                   
 
                
               
                          
                   
                        May 2013 - December 2019                   
                   
                        Less A Mess Ltd
                        Founder and User Experience Designer
Specialised in research, strategy and prototyping for projects with a high level of complexity.
Responsible for the strategy and design phase of medium to large projects. Leading and advising agencies and customer teams in regard to UX and content strategy.
Customers include: Zürcher Kantonalbank, ricardo.ch, postfinance, WWF Switzerland, Manpower, Crowdhouse                    
 
                
               
                          
                   
                        January 2015 - October 2016                   
                   
                        INTERACTIVE DOCK
                        Co-founder and director of curriculum. 
In cooperation with DESIGNERDOCK                   
                
               
                          
                   
                        January 2011 – June 2016                   
                   
                        School for the Visual Arts Bern and Biel
                        Interaction design teacher 
Subject matter expert for the course's final exams.
The school is a college for professional education that offers a 3-year degree course in Interaction Design.                   
 
                
               
                          
                   
                        January 2008 - April 2013                   
                   
                        Liip AG
                        User Experience Designer
Set-up and management of the user experience team.
Specialised in user research, prototyping and content strategy, especially in e-commerce.                   
 
                
               
                          
                   
                        January 2003 - May 2005                   
                   
                        syndikat - Die Online-Gewerkschaft
                        Web Developer making the transition to design and user experience.
My part time occupation during my studies at the School of Art and Design Zurich                   
 
                
               
                          
                   
                        June 2000 - December 2002                   
                   
                        mitLinks AG
                        Web Developer                   
                
               
                          
                   
                        March 1997 - December 1999                   
                   
                        Siemens Schweiz AG
                        Web-Publisher                   
                
               
                      
           
               
           
           
                          
                   
                        October 2003 - July 2007                   
                   
                        School of Art and Design Zurich
                        Degree Course in visual communication specializing in Film/Video
Degree: Designer FH                   
                
               
                          
                   
                        July 1994                   
                   
                        Cambridge Certificate of Proficiency in English
                                           
                
               
                          
                   
                        1991 - 1997                   
                   
                        University of Zurich
                        English and German language and literature studies. No degree.                   
                
               
                          
                   
                        1987 - 1991                   
                   
                        Science Gymnasium Kantonsschule Glarus
                        Degree: Eidgenössische Maturität 
(Federal qualification for college admission)                   
                
               
                      
           
               
           
           
               
                    
Languages and Technical Proficiencies
               
            
            
                
                    
                        
                            Languages
                            
                                German:
native
                                English:
fluent speaking and writing
                                French:
intermediate
                                Italian:
native
                                Spanish:
basic, A2
                             
                            
                         
                        
                            
Software
                            For prototyping: 
Sublime Text, GitHub, Invision 
Image and video editing: 
Sketch, Adobe-Suite, Final Cut Pro                            
                        
                        
                            
Programming
                            Frequent use: 
                            PHP, HTML/CSS/JS, SQL, RegEx.
                            
                            Used in the past: 
                            Perl, ASP, Pascal, Basic